Privacy Policy

This Privacy Policy explains how SHIFA PRINT collects, uses, stores and shares personal information when customers visit our website or place an order.

1. Business Identity

SHIFA PRINT is the customer-facing brand operated by ASHPAK SHAMASHUDDIN MULAGUND, proprietor of SHIFA Advertising Media.

Website: https://shifaprint.com

2. Information We Collect

Depending on how you use our website, we may collect:

Name and contact details, including phone number and email address.
Billing and delivery address.
Order details and transaction-related information.
Product personalization details submitted with an order.
Information provided through customer enquiries or feedback.
Technical information such as IP address, browser details, cookies and website usage data.

Payment information may be processed by the payment service provider used for the transaction.

3. How We Use Information

We may use personal information to:

Process, verify and deliver orders.
Fulfil product customization requests.
Send order confirmations and delivery updates.
Respond to customer enquiries.
Manage eligible cancellations, returns, replacements and refunds.
Maintain business and transaction records.
Improve website functionality and customer experience.
Detect fraud and protect our website.
Send promotional communications where permitted by applicable law.
Comply with legal and regulatory obligations.

4. Sharing Information

We may share relevant information with service providers when reasonably necessary to operate our store, including:

Payment providers: to process payments and refunds.
Courier and logistics partners: to deliver orders.
Website hosting and technology providers: to maintain website functionality and security.
Analytics providers: to measure website performance where such tools are enabled.
Customer-support providers: to manage enquiries and order-related communications.
Marketing providers: to measure advertising or send permitted promotional communications where these services are used.

We aim to limit sharing to the information necessary for the relevant service and applicable business purpose.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies for essential functionality, preferences, analytics or marketing where enabled. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud and comply with legal obligations.

When information is no longer required, we take reasonable steps to delete it or make it no longer identifiable, subject to applicable retention requirements.

7. Information Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

8. Customer Requests

Customers may contact us to raise privacy concerns or request access to, correction of or deletion of their personal information, subject to applicable law and legitimate record-retention requirements.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be published on this page.

10. Contact Us

SHIFA PRINT

Operated by ASHPAK SHAMASHUDDIN MULAGUND, proprietor of SHIFA Advertising Media.

Phone: +91 9380178757

WhatsApp: +91 9591331803

Email: shifa.radium@gmail.com

Business Address: CTS No. 4758/2, Dood Peera Shop, Mommanageri, Lakshmeshwar, Gadag, Karnataka – 582116, India.